Dear Maya Guest,

Important Updates!

Maya Cinemas North Las Vegas: We are open! Watch a message by Maya's Founder & Chairman Moctesuma Esparza here.

Maya's California Locations: We are waiting for approval from the government to allow movie theaters to reopen. We are ready for this and looking forward to having you back! Until then, we will have Popcorn Pickup every Friday and Saturday!

New Precautions: There will be many changes when you return to Maya Cinemas. We will be adhering to all state and county guidelines as well as taking many additional steps to ensure your safety. Please check out the COVID-19 section in our FAQs.

We cannot thank you enough for your loyalty to Maya Cinemas and encourage you to stay connected via our website and social media channels for updates. To address any uncertainties you may have about your Maya Rewards or Refunds that are not referenced below, we're available through Guest Services:


MAYA REWARDS: Your points and rewards have been extended to provide you the opportunity to redeem them at your next visit. A special welcome back package will also be automatically loaded to your membership once it's determined to be safe.


REFUNDS: If you purchased advanced tickets through the Maya Cinemas website, mobile app, or box office, please fill out your refund request through Guest Services:


If you purchased advanced tickets through ATOM Tickets, please contact:


If you purchased advanced tickets through Fandango, please click here.


We look forward to your return, as we invite you to enjoy the state-of-the-art moviegoing experience.


Francisco Schlotterbeck

Chief Operating Officer

Maya Cinemas • #WeAreMaya