Our theatres ticket prices vary based on market or territory. You can visit your local theatre to find their specific pricing policy. To locate pricing information on our website, please select your theatre under the ‘locations’ tab on the top section of the page. Then, scroll down to the theatre you plan to visit, and click on the theatre name. At that point, locate the movie you are inquiring about and click on a showtime. The page that is presented will provide you with pricing information, as well as student and military discount availability.
We do offer special pricing, discounted days, and special promotions for students and military members. These offers are not available at all times at all locations. Sign up for your location’s newsletter and stay connected on these special promotions!
Yes we do! Seniors 62 and older can receive a discounted ticket everyday and an even larger discount every Wednesday. Kids 2-12 are always discounted, under 2 are FREE.
Yes! Matinee pricing is available for shows beginning before 4:00pm.
Tickets can be purchased by Tuesday night for the following Friday. However, most movies have advanced sales as early as 4 weeks before it’s released.
Refunds for tickets purchased on our website (mayacinemas.com) are easy! Simply select the refund link that is included on your ticket email confirmation. Refunds for purchases are available until 10 minutes prior to your scheduled showtime.
Tickets not purchased on mayacinemas.com or are after the 10 minute refund cutoff, will need to be handled either via your 3rd party purchase provider (atom tickets or fandango) on in person at the theatre location
Absolutely! All of our theatres are equipped with assistive listening and closed caption devices. Also, every Monday evening, we feature a special presentation in Open Caption.
Maya Cinemas fully supports the MPAA ratings system.
MPAA Rating Information
G - General Audiences-- All ages admitted. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions.
PG - Parental Guidance Suggested -- Some material may not be suitable for children. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels.
PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Signifies that the film rated may be inappropriate for pre-teens. Parents should be especially careful about letting their younger children attend. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard.
R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Signifies that the rating board has concluded that the film rated may contain some adult material. Parents are urged to learn more about the film before taking their children to see it. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Children 6 and under are not allowed to attend Rated R features. Note: Admission policies may vary by location due to state or local ordinances. Contact your local theatre if you have questions regarding any state or local requirements.
NC-17 -- No One 17 and Under Admitted. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence.
The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see.
No, the system is not designed to serve the function of "critic." The ratings do not determine or reflect whether a film is "good" or "bad." The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents.
Ratings are determined by the Classification and Ratings Administration (CARA), via a board comprised of an independent group of parents.
The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Also assessed is how each of these elements is employed in the context of each individual film. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given.
No, the rating system is strictly voluntary and carries no force of law.
Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision.
No. Submitting a film is purely a voluntary decision made by the filmmakers. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied.
While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions.
For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org.
Our theatres open 30 minutes before the first show starts. Local Management may at their discretion, open earlier when deemed appropriate. Our theatres close 30 minutes after the last show has started.
Yes, for groups of 50 or more you can find a link to a Group Activity Ticket form at https://www.mayacinemas.com/group-sales
Yes we do! You can find a link to a Theatre Rental form at https://www.mayacinemas.com/group-sales
Please connect with our individual theatres here https://www.mayacinemas.com/birthday-parties
Yes. However, online ticket purchase fees are waived for Maya Rewards members when purchasing at mayacinemas.com
You can bring your confirmation number to the box office or the credit card you paid with.
You will give your name, cell phone number (your cell number will be used to look up your account) and a valid email address. Once you do this you will be enrolled. The next step will be to complete your profile. You can do this at mayacinemas.com and once completed, you'll receive a free medium popcorn that you can use o your next visit.
Maya Rewards will use information in this profile to bring members information that specifically applies to them. PLUS, once a profile is complete and verified a FREE medium popcorn will be loaded to the account.
A new Maya Rewards member will receive a verification email once the profile has been completed. On this email there will be a button that reads "Activate Account" once the account is activated, rewards are loaded, and a member is ready to earn and redeem.
This is required. There are many free email services available including Gmail, Yahoo or iCloud for iPhone users.
No, this is why we use a cell phone number as a unique username. Whenever at the box office or concession give your number/username and you'll receive points for every purchase.
You can log in to rewards on mayacinemas.com and see your point balance as well as any rewards you have.
To join Maya Rewards you need to be 13 years old with a valid phone number and email address.
No, each account needs a unique phone number and unique, valid email address.
Go to mayacinemas.com and login to rewards. Now, when you go to purchase a ticket through the website you will not be charged a ticket fee. Please remember this only applies to Maya Reward members on mayacinemas.com. Tickets bought on other sites such as Fandango will incur ticket fees and surcharges.
Yes, you have 30 days from your birthday to redeem this ticket!
Once you reach 100 points you can redeem for a $5 reward at box office or concessions. At 250 points you can redeem a regular admission ticket.
Yes. Every point earned expires 1 year or 365 days later.
Yes, after 5 visits every year you will achieve Gold level where you will earn more. After this you can become a Platinum Level member after 12 visits. Much more info to come on this!
Visit Guest Services at your Maya Cinema or contact firstname.lastname@example.org.
Yes you will. It will be mandatory that you wear a face covering before you enter the building. Face coverings will be required everywhere in the theater except when you are seated in the auditorium.
We are working hard within all state and county guidelines to open as soon as possible. Resurgence of the pandemic has delayed or reversed many business openings. We will move cautiously to make sure when we do reopen it will be a safe environment for our quests and Maya team employees.
Yes, all Maya Cinemas team members will wear gloves and masks at all times. Additionally, we have installed protective plexiglass barriers at concession, box office and guest services registers. Ushers will also wear Plexiglass face shields while scanning tickets.
No, we have instituted an automated system that will place empty seats on each side of you or your party.
Yes, in fact, we have created a new Clean Team initiative. Dedicated Clean Team staff will have a specific cleaning and sanitization schedule throughout the theater including auditoriums, bathrooms, concessions, guest services and all commonly touched surfaces. Enhanced cleaning and disinfecting solutions will be used that meet or exceed standards put forth by the CDC.
The Maya App is by far the easiest way to purchase tickets. By using the Maya app, you will be able to choose your preferred seat at the movie of your choice and experience a zero contact transaction once you reach the theater.
Yes, for now, the Coca Cola Freestyle machines will no longer be self service. A Maya Cinemas employee will fill all guest drink purchases. Refills will not be allowed at this time but there will be a new, lower price.
Since new releases have been pushed back due to the pandemic we will have a diverse mix of movies. We will feature new films as they are released but we will also play Flashback Cinema classics as well as anime, independent and foreign language movies.
Of course, all Maya Rewards points that were due to expire will be extended for a substantial time after we reopen.
Yes it will! However, some games that are more difficult to sanitize will not be available. A powerful antimicrobial coating called Bioprotect has been applied to all games control and frequently touched surfaces. This will offer a high level protection to Energi games. On top of this, surfaces will also be sanitized frequently by Maya Clean Team members. Hand sanitizer and cleaning wipes will also be available within the Energi Gaming area.
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