We do offer special pricing, discounted days, and special promotions for students and military members. These offers are not available at all times at all locations. Sign up for your location’s newsletter and stay connected on these special promotions!
Yes we do! Seniors 62 and older can receive a discounted ticket everyday and an even larger discount every Wednesday. Kids 2-12 are always discounted, under 2 are FREE.
Yes! Matinee pricing is available for shows beginning before 4:00pm.
Tickets can be purchased by Tuesday night for the following Friday. However, most movies have advanced sales as early as 4 weeks before it’s released.
Refunds for tickets purchased on our website (mayacinemas.com) are easy! Simply select the refund link that is included on your ticket email confirmation. Refunds for purchases are available until 10 minutes prior to your scheduled showtime.
Tickets not purchased on mayacinemas.com or are after the 10 minute refund cutoff, will need to be handled either via your 3rd party purchase provider (atom tickets or fandango) in person at the theatre location
Tickets purchased on the Maya App will need to be refunded in person at the theatre location
Absolutely! All of our theatres are equipped with assistive listening and closed caption devices. Also, every Monday evening, we feature a special presentation in Open Caption.
Maya Cinemas fully supports the MPAA ratings system.
MPAA Rating Information
G - General Audiences-- All ages admitted. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions.
PG - Parental Guidance Suggested -- Some material may not be suitable for children. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels.
PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Signifies that the film rated may be inappropriate for pre-teens. Parents should be especially careful about letting their younger children attend. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard.
R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Signifies that the rating board has concluded that the film rated may contain some adult material. Parents are urged to learn more about the film before taking their children to see it. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Children 6 and under are not allowed to attend Rated R features. Note: Admission policies may vary by location due to state or local ordinances. Contact your local theatre if you have questions regarding any state or local requirements.
NC-17 -- No One 17 and Under Admitted. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence.
The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see.
No, the system is not designed to serve the function of "critic." The ratings do not determine or reflect whether a film is "good" or "bad." The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents.
Ratings are determined by the Classification and Ratings Administration (CARA), via a board comprised of an independent group of parents.
The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Also assessed is how each of these elements is employed in the context of each individual film. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given.
No, the rating system is strictly voluntary and carries no force of law.
Yes, the rules permit movie producers to re-edit their films and re-submit them in hopes of receiving another rating. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision.
No. Submitting a film is purely a voluntary decision made by the filmmakers. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied.
While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions.
For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org.
Our theatres open 30 minutes before the first show starts. Local Management may at their discretion, open earlier when deemed appropriate. Our theatres close 30 minutes after the last show has started.
Yes, for groups of 50 or more you can find a link to a Group Activity Ticket form at https://www.mayacinemas.com/group-sales
Yes we do! You can find a link to a Theatre Rental form at https://www.mayacinemas.com/group-sales
Please connect with our individual theatres here https://www.mayacinemas.com/birthday-parties
Yes. However, online ticket purchase fees are waived for Maya Rewards members when purchasing at mayacinemas.com
You can bring your confirmation number to the box office or the credit card you paid with.
You will give your name, cell phone number (your cell number will be used to look up your account) and a valid email address. Once you do this you will be enrolled. The next step will be to complete your profile. You can do this at mayacinemas.com and once completed, you'll receive a free medium popcorn that you can use o your next visit.
Maya Rewards will use information in this profile to bring members information that specifically applies to them. PLUS, once a profile is complete and verified a FREE medium popcorn will be loaded to the account.
Members who register their online account receive a free Medium popcorn. If you have signed up at your local Maya theatre you still need to register your online account to receive your reward. Signup online or select "Activate Account" on the Rewards page to have your reward added to your membership account.
A new Maya Rewards member will receive a verification email once the profile has been completed. On this email there will be a button that reads "Activate Account" once the account is activated, rewards are loaded, and a member is ready to earn and redeem.
This is required. There are many free email services available including Gmail, Yahoo or iCloud for iPhone users.
No, this is why we use a cell phone number as a unique username. Whenever at the box office or concession give your number/username and you'll receive points for every purchase.
You can log in to rewards on mayacinemas.com and see your point balance as well as any rewards you have.
To join Maya Rewards you need to be 13 years old with a valid phone number and email address.
No, each account needs a unique phone number and unique, valid email address.
Go to mayacinemas.com and login to rewards. Now, when you go to purchase a ticket through the website you will not be charged a ticket fee. Please remember this only applies to Maya Reward members on mayacinemas.com. Tickets bought on other sites such as Fandango will incur ticket fees and surcharges.
Yes, you have 30 days from your birthday to redeem this ticket! Certain restrictions apply on specific films or attribute redemptions.
Once you reach 100 points you can redeem for a $5 reward at box office or concessions. At 250 points you can redeem a regular admission ticket.
Yes. Points expire every year on the individual's signup date.
Yes, after 5 visits every year you will achieve Gold level where you will earn more. After this you can become a Platinum Level member after 12 visits. Much more info to come on this!
Visit Guest Services at your Maya Cinema or contact us at CONTACT US
Maya!Mas is Maya Cinemas’ new subscription service. It allows you to purchase a monthly subscription plan where you receive between 1 and 6 tickets each month to any movie you choose.
First, you have 6 options. Each option represents 1 ticket per month. Monthly pricing is: 1 ticket - $9.99, 2 tickets - $14.99, 3 - $17.99, 4 - $20.99, 5 - $23.99, 6 - $26.99.
If you selected the monthly option you are billed monthly up to 5 days prior to your sign up date. Benefits are provided on your signup day every month.
If you selected the annual option your are bill annually up to 5 days prior to your sign up date. Benefits are provided on your signup day every month.
It's easy, go to mayacinemas.com and click on "MayaMas".
Yes, you need to be a Maya Rewards member first. Maya Rewards is easy to join and it's FREE. If you are not a member, sign up on mayacinemas.com. After registration is complete, sign up for Maya!Mas. All of your Maya Rewards info will automatically be there, making Maya!Mas signup easy.
Maya!Mas subscribers always get 15% off on concessions. Subscribers also get a free Canal Maya ticket for every ticket in your plan. Canal Maya is Maya Cinemas alternative programming initiative.
When you subscribe to Maya!Mas you are required to belong to the program for 6 months. After 6 months you can unsubscribe at any time. Please CONTACT US
Premium fees and surcharges are not included with your Maya!Mas ticket. This includes MPX, Dolby Atmos, D-BOX and 3D movies.
Your Maya!Mas subscription tickets will NEVER expire, they will carry over month to month indefinitely. Your free Canal Maya tickets do not carry over to the next month so use them if there is a Canal Maya movie that you are interested in.
Each guest's Monthly tickets renews on the member's sign up date. If a guest signed up on the 15th, then there next month's ticket will be available on the 15th of each month.
Maya!Mas subscriptions are billed up to 4 days prior to the anniversary (sign up date) when you can expect your benefits to be applied.
This can be done at mayacinemas.com, the Maya App or at the Maya Cinemas box office. Online, login to your account and you will be able to redeem any available Maya!Mas or Canal Maya tickets at checkout. At the theater, give the Maya team member your username and they will be able to redeem any tickets that you have.
Your standard movie tickets for the plan you signed up for do not expire. Your bonus tickets (e.g. Canal Maya tickets) expire monthly.
Almost anything, but there are a few restrictions. First off, surcharges for premium formats are not included and will result in an extra charge. These include MPX, DBOX, 3D and Dolby Atmos. Also, Maya!Mas tickets cannot be redeemed for Special Engagements. Special Engagements include, but are not limited to, UFC Fights, Live Concerts, Film Premieres and promotional screenings. Special Engagements will be labeled as such.
No, any Maya!Mas tickets will remain in your Maya Rewards account until you use them.
No, you keep everything. As a Maya!Mas subscriber you will earn and redeem point the same way. You will also get 15% off concessions, this is higher than anything you can get as a Maya Rewards member.
When your account is frozen for non-payment you cannot manage your account nor purchase tickets using your Maya!Mas tickets on our website mayacinemas.com. However you can see and use your remaining benefits via our mobile app or at the box office.
On the App you would select "Maya!Mas Ticket Ex Member" and enter your member number (selecting your barcode will revel this number).
Maya!Mas members who are current in relation to their monthly (or annual) payments will enjoy 15% off select concession items. If you are not receiving this specific benefit, your account is no longer current and needs to be address by contacting us. Maya!mas earned tickets do not expire.
Earned standard ticket rewards NEVER expire, however if you find that your account is no longer earning ticket rewards then your account is most likely frozen for non-payment.
We attempt to charge your card on file up to 4 times before your account is marked frozen for non-payment. Your account can be re-enabled by contacting us at the link below to allow us to review your account.
When your account is restored and you have up to 30 days to update your payment method at mayamas.mayacinemas.com
Your benefits will resume 30 days from the time it was marked as unfrozen.
Canal Maya is our alternative film program. Each month we have a Latin, Anime, Classic and Art & Independent feature. As a Maya!Mas member you receive a free Canal Maya ticket or tickets, 1 for each tier you are subscribed to. These tickets are a program bonus and, unlike your Maya!Mas tickets, they expire every month. Make sure you take advantage of this, current features can be found at: https://www.mayacinemas.com/canal-maya-landing
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